PRIVACY
POLICY Thompson Estate WEBSITE
Thompson
Estate is committed to respecting the privacy of
your personal information. This Website Privacy
Policy explains our procedure for dealing with personal
information that we collect through our website.
As a company Thompson Estate is dedicated to best-practice
privacy standards. We are committed to protecting
your personal information and informing you about
the type of information we collect and how this
information is used. Our
Policy is based on the National
Privacy Principles which were developed by the
Office of the Australian Federal Privacy Commissioner,
and introduced in December 2001.You can obtain further
information about privacy in Australia and the protection
of your personal information on the Australian
Federal Privacy Commissioner's web site.
What information do we gather about you?
The amount of information we collect depends on
your use of our website. The only personal data
we collect is what you tell us about yourself, and
includes;
-
the content of electronic forms you submit
via the Websites, requesting us to provide
services or information, or take actions,
for example, personal information such as
your name and contact details
-
any
messages or comments you submit to us via
the Websites, eg. through an email or "Contact
Us" form
-
information
collected when you purchase merchandise or
wine
-
information
you provide to any email address at Thompsonestate.com,
where you have used that website to request
information or assistance with an on-line
order
How do we disclose information gathered
about you?
Thompson Estate will not use or disclose any information
about you without your consent unless legally
required to do so or if we consider it necessary
to:
-
fulfil our terms of service
-
deliver
to you the service you have requested
-
protect
the rights or property of Thompson Estate,
any user of Thompson Estate website or any
member of the public ;or
-
lessen
or prevent a serious threat to a person's
life, health or safety.
Thompson
Estate undertakes all reasonable steps to keep
any information we hold about you secure. Your
information is stored on secure servers. Thompson
Estate undertakes all reasonable steps to ensure
that our employees and contractors maintain the
confidentiality of any personal information held
by Thompson Estate. You should notify us immediately
if there is any unauthorised use of your account
or any other breach of security. However, Thompson
Estate does not accept responsibility for any
consequences of the unauthorised access to your
information.
How do we utilise information gathered about you
-
To
improve our service to you - We may
use your information for research purposes
or to improve our site and the services we
offer you. We analyse data collected for trends
and statistics, such as which parts of our
site are most popular and how much time people
spend there. This information is accumulated
and examined on an aggregated basis. We may
share this combined information with our content
providers to assist them in understanding
our services but we do not give our content
providers information that would allow them
to identify you personally.
-
To
Inform you of events & news regarding
Thompson Estate Wines - We will use
your personal information to notify you of
updates to the web site via email or our newsletter
(if you have subscribed to one of our services).
We aim to provide you with information and
invitations that we consider may be of interest
or relevance to you. Please contact
us if you no longer wish to receive emails
or newsletters from us.
No use of cookies
The Website does not use "cookies", which
are small text files placed on your hard drive by
some websites to store information.
How
to access, correct or update your information
If at any time you want to know exactly what personal
information Thompson Estate is holding about you,
you may request a copy of that information by
contacting us. We will
endeavour to provide you with the information
requested within ten days. If you want to correct
or update your information, please contact
us.Contact details
If you have any questions or feedback about privacy,
or wish to make a complaint about the way in which
we have handled your personal information, you
may contact us using
the website.
Or
as set out below: Thompson Estate
PO Box 36
COWARAMUP WA 6284
Phone: +61 8 9386 1751
Fax: +61 8 9386 1708
Email